Service Billing

How individual services are billed.

You can find an overview of credit movements in administration, on the Billing tab and the Credit Statement panel. Below are the billing methods for individual services.

Serverlet

Serverlets run on a 30-day prepaid model with automatic renewal attempted three days before expiration. If there isn’t enough credit, the service is suspended once the period ends, and permanently deleted after three additional days unless renewed. Automatic renewal can be disabled in settings.

Administrator intervention

In rare cases, we reserve the right to charge a fee for administrator intervention.

TaskPrice
Sending a printed invoice by mail50 CZK
Generating an archive image of a powered-off serverlet100 CZK
Configuring DNS records for a domain managed by another registrar150 CZK
CMS installation250 CZK
Recovering a forgotten CMS password250 CZK
Fixing a broken CMS500 CZK
Individual web server configuration500 CZK
Migrating a site from another provider to us900 CZK
Migrating a site from us to another provider1800 CZK

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